topic Re: Door Bell not charging in Arlo Video Doorbell 2nd Gen

Door Bell not charging

Bmr143 — Mon, 08 Jan 2024 21:48:01 GMT

Does anyone know why my doorbell, when wired, wouldn’t show that’s it’s plugged in and charging on my dashboard. They only way to get it to show as plugged in is to flip the breaker off then back on. But it’s not like the breaker is tripped. It’s always on. This never happened to my wired first generation doorbell.

Re: Door Bell not charging

jguerdat — Tue, 09 Jan 2024 14:51:39 GMT

Mine is not connected to power but I suspect it's due to the battery being already charged. I believe that the battery will not actually be charged via the transformer until the level drops to 60% and then charges back up. @JamesC , @ShayneS , or @BrookeN - can you confirm?

Re: Door Bell not charging

JamesC — Tue, 09 Jan 2024 18:10:15 GMT

That's correct. You can read more about this behavior here: https://kb.arlo.com/000062518/Why-does-my-Arlo-Essential-Video-Doorbell-Wire-Free-battery-drain-even-though-it-is-hardwired?cid=a

JamesC

Re: Door Bell not charging

Bmr143 — Sat, 13 Jan 2024 03:56:56 GMT

Thank you for the response. That is it. I’ve noticed the camera back in charging mode after a couple of days.