https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/setup-outside-US/m-p/2457169#M1569 <P>hello to all. i bought the videodoorbell when i was at US. now, at home, Southamerica, i am unable to set up the video doorbell 2gen. checking lot of video, i dont have the option to select video doorbell 2n gen at the very begining of the setup.</P><P>even the location of the app, while using a VPN on US, its unavaiable.&nbsp;</P><P>how can i set up this outside of US?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2025-08-03 at 9.52.02 PM.jpeg" style="width: 461px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/434398iC4EE0773CC8C1A1B/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="WhatsApp Image 2025-08-03 at 9.52.02 PM.jpeg" alt="WhatsApp Image 2025-08-03 at 9.52.02 PM.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="arlo.jpeg" style="width: 92px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/434399iC83EF7EF1608843F/image-size/small?v=v2&amp;px=200&amp;whitelist-exif-data=Copyright" role="button" title="arlo.jpeg" alt="arlo.jpeg" /></span></P> Mon, 04 Aug 2025 00:53:28 GMT mathcenas 2025-08-04T00:53:28Z https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/setup-outside-US/m-p/2457169#M1569 <P>hello to all. i bought the videodoorbell when i was at US. now, at home, Southamerica, i am unable to set up the video doorbell 2gen. checking lot of video, i dont have the option to select video doorbell 2n gen at the very begining of the setup.</P><P>even the location of the app, while using a VPN on US, its unavaiable.&nbsp;</P><P>how can i set up this outside of US?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2025-08-03 at 9.52.02 PM.jpeg" style="width: 461px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/434398iC4EE0773CC8C1A1B/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="WhatsApp Image 2025-08-03 at 9.52.02 PM.jpeg" alt="WhatsApp Image 2025-08-03 at 9.52.02 PM.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="arlo.jpeg" style="width: 92px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/434399iC83EF7EF1608843F/image-size/small?v=v2&amp;px=200&amp;whitelist-exif-data=Copyright" role="button" title="arlo.jpeg" alt="arlo.jpeg" /></span></P> Mon, 04 Aug 2025 00:53:28 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/setup-outside-US/m-p/2457169#M1569 mathcenas 2025-08-04T00:53:28Z https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/setup-outside-US/m-p/2457179#M1571 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1041212">@mathcenas</a>&nbsp;wrote:<BR /> <P>&nbsp;</P> <P>even the location of the app, while using a VPN on US, its unavaiable.&nbsp;</P> <P>how can i set up this outside of US?</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>The workaround is to create an account while using a VPN that is terminated in a country where Arlo offers subscriptions (e.g., the US).&nbsp; Then disconnect the VPN while installing the camera/doorbell.</P> <P>&nbsp;</P> <P>But you will need a subscription to get cloud storage, so you will also need a US payment method.</P> Mon, 04 Aug 2025 11:25:59 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/setup-outside-US/m-p/2457179#M1571 StephenB 2025-08-04T11:25:59Z