topic Re: 2nd gen doorbell - cannot enable audio detection in Arlo Video Doorbell 2nd Gen

2nd gen doorbell - cannot enable audio detection

garrybaer — Sun, 04 May 2025 19:45:42 GMT

My 2nd Gen doorbell has speaker/mic turned on. I can hear/send audio in the live DEVICE feed so I know that is working. When I go to ROUTINES to setup a rule, I can set a rule for video, but no audio option is shown. What am I missing?

Re: 2nd gen doorbell - cannot enable audio detection

StephenB — Mon, 05 May 2025 00:49:03 GMT

@garrybaer wrote:

My 2nd Gen doorbell has speaker/mic turned on. I can hear/send audio in the live DEVICE feed so I know that is working. When I go to ROUTINES to setup a rule, I can set a rule for video, but no audio option is shown. What am I missing?

Are you setting up a rule in one of the three modes? Or are you doing this in a schedule or geofencing automation?

If you go into the smart detections section of the app, is "all audio" detection turned on?

Re: 2nd gen doorbell - cannot enable audio detection

garrybaer — Mon, 05 May 2025 13:39:42 GMT

Im using Arlo Secure: Im attempting to set up a rule in Arm Away under Routines. When I go into "smart notifications" there is no "Audio Detection" displayed. I do have Microphone & Speaker turned ON under DEVICE -> Audio settings (I have 2 other Arlo camera's and the Audio Detection Rule is displayed and works ok there).

Re: 2nd gen doorbell - cannot enable audio detection

jguerdat — Mon, 05 May 2025 13:45:50 GMT

While I don't have a Gen. 2 doorbell installed, my AVD2001 (Gen. 1) wireless doorbell doesn't have any setting for audio detection. I suspect the Gen. 2 one would be the same.

Re: 2nd gen doorbell - cannot enable audio detection

garrybaer — Mon, 05 May 2025 17:58:06 GMT

jguerdat,

thanks for the reply. It seems rather odd the doorbell does NOT have "audio detection".

garry

Re: 2nd gen doorbell - cannot enable audio detection

garrybaer — Mon, 05 May 2025 18:09:46 GMT

My neighbors have Ring and Blink and after 1month of comparing Arlo, I am disappointed with Arlo. The User Interface is not simple & as easy as what my neighbors have. Even after getting the settings dialed in, the battery life on the Pro5S2k is disappointingly short, and now I find the doorbell doesn't have same Audio detect feature as camera. I appreciate the support community helping me with answers, I tried for several days to get an answer from Arlo support with no luck.

thanks again!