topic Doorbell (2nd Gen) fails to connect to existing Base Station in Arlo Video Doorbell 2nd Gen https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Doorbell-2nd-Gen-fails-to-connect-to-existing-Base-Station/m-p/2431504#M1067 <P>Despite the Arlo Documentation indicating the the Video Doorbell (2nd Gen AVD4001) being compatible with my Base Station (VMB4000) I cannot get the thing to connect. It always fails to connect to the hub (throwing a "failure to connect" error in the app), but can connect to WiFi, While that allows the doorbell to be functional, it means I cannot make use of my local recording capability and I cannot integrate this with Apple Home Kit.</P><P>Arlo support has been less than stellar and generally nonresponsive. Has anyone successfully managed to pair these two devices?</P> Mon, 16 Dec 2024 13:08:25 GMT wexxs 2024-12-16T13:08:25Z Doorbell (2nd Gen) fails to connect to existing Base Station https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Doorbell-2nd-Gen-fails-to-connect-to-existing-Base-Station/m-p/2431504#M1067 <P>Despite the Arlo Documentation indicating the the Video Doorbell (2nd Gen AVD4001) being compatible with my Base Station (VMB4000) I cannot get the thing to connect. It always fails to connect to the hub (throwing a "failure to connect" error in the app), but can connect to WiFi, While that allows the doorbell to be functional, it means I cannot make use of my local recording capability and I cannot integrate this with Apple Home Kit.</P><P>Arlo support has been less than stellar and generally nonresponsive. Has anyone successfully managed to pair these two devices?</P> Mon, 16 Dec 2024 13:08:25 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Doorbell-2nd-Gen-fails-to-connect-to-existing-Base-Station/m-p/2431504#M1067 wexxs 2024-12-16T13:08:25Z Re: Doorbell (2nd Gen) fails to connect to existing Base Station https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Doorbell-2nd-Gen-fails-to-connect-to-existing-Base-Station/m-p/2431523#M1069 <P>What firmware is running on the doorbell and the base?</P> Mon, 16 Dec 2024 14:15:49 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Doorbell-2nd-Gen-fails-to-connect-to-existing-Base-Station/m-p/2431523#M1069 StephenB 2024-12-16T14:15:49Z