topic Re: Chime in Arlo Video Doorbell 2nd Gen

Chime

Bern_C — Sun, 08 Dec 2024 22:08:59 GMT

Does anyone else have the same problem where the chime keeps going offline and it needs a factory reset,and removal and then reinstall. This happens almost every 7 to 10 days and it's getting tedious. I certainly wouldn't recommend the chime. Is it faulty?

Re: Chime

Edinburgh_lad1 — Mon, 09 Dec 2024 00:03:02 GMT

Or it's too far away from the router/SmartHub. Bring it closer for testing purposes.

Re: Chime

Bern_C — Mon, 09 Dec 2024 00:10:10 GMT

Thanks for the response but the chime is less than 1.5 meters away and it's a strong signal on fibre high capacity broadband.

I also have cameras connected that are further away with no problem.

Re: Chime

jguerdat — Mon, 09 Dec 2024 15:21:54 GMT

Is this for the doorbell itself (would seem to be so) or an Arlo chime? You call it a chime which doesn't have a battery but the implication is that it's really the doorbell having the issue.

If it's the doorbell, it could be faulty but sometimes it's the location blocking the signal with some house construction being the issue. If you bring it inside the house for testing does the battery drain improves?