topic Still on 3 month trial of "Smart" and upgraded to do CCR but shows AC was disconnected? in Arlo Ultra 2

Still on 3 month trial of "Smart" and upgraded to do CCR but shows AC was disconnected?

Onesilyolgal — Fri, 12 Mar 2021 17:21:35 GMT

I'm still on my 3 month trial of "smart" but I did upgrade 1 camera to do the CCR. As soon as I paid for the order my camer gave me a warning message that the AC was disconnected and so now it won't record. It was never connected to AC. It's battery and has a full battery. I can't get this to take the warning away and start doing what I paid for with the CCR. ANY ideas? Tia

Re: Ultra 2 4k

dcfox1 — Thu, 11 Mar 2021 22:49:00 GMT

You need AC power for CVR. It would drain the battery fast as the cam is always on recording.

Re: Ultra 2 4k

Onesilyolgal — Thu, 11 Mar 2021 22:53:32 GMT

Thank you. I will give it a try and hope that's the answer.!!