Web Dashboard stuck on "Please wait..."

Kanjiro — Thu, 14 Nov 2024 01:31:28 GMT

When username and password entered on my.arlo.com page then it gets stuck on "Please wait...".

When the page is refreshed after waiting a few minutes then it returns to login page prompting to type username and password.

Tried different browsers (latest versions) Chrome, Firefox, Safari, from a Mac and Windows and different computers.

Still the same. Last year I used to able to login without problem.

Because I am unable to login I cannot contact Arlo tech support.

Any suggestion is appreciated.

Thank you very much in advance

Re: Web Dashboard stuck on "Please wait..."

ShayneS — Sun, 17 Nov 2024 20:49:24 GMT

May I ask which troubleshooting steps you have tried so far? I don't want to suggest anything you have previously performed.