topic Re: ultra 2 camera constant motion after firmware in Arlo Ultra 2

Ultra 2 camera constant motion after firmware

arlosucks2 — Tue, 08 Oct 2024 17:35:52 GMT

My camera is constantly recording, even after multiple resets, it happened after a firmware update last week. I can barely keep it charged long enough to mess with it

Re: ultra 2 camera constant motion after firmware

StephenB — Sun, 06 Oct 2024 20:59:54 GMT

@arlosucks2 wrote:

My camera is constantly recording, even after multiple resets,

Did you do the full hardware reset?

remove the camera from the account
open the housing, and press the button inside until the camera LED flashes amber ( ~15 sec)
add the camera back to the account

Re: ultra 2 camera constant motion after firmware

arlosucks2 — Sun, 06 Oct 2024 21:10:56 GMT

Thanks for replying Stephen, I did that twice, if I plug it in and face it to a corner or in a drawer it just keeps sensing motion almost nonstop

Re: ultra 2 camera constant motion after firmware

StephenB — Mon, 07 Oct 2024 00:04:28 GMT

@arlosucks2 wrote:

Thanks for replying Stephen, I did that twice, if I plug it in and face it to a corner or in a drawer it just keeps sensing motion almost nonstop

Sounds like something is wrong with the PIR sensor hardware.

Re: ultra 2 camera constant motion after firmware

Dangalls — Sun, 13 Oct 2024 10:16:03 GMT

I had the same problem with all of my 5 cameras since the update, constantly updating the batteries and looking for an alternative system.

Re: ultra 2 camera constant motion after firmware

StephenB — Sun, 13 Oct 2024 12:00:59 GMT

@Dangalls wrote:

I had the same problem with all of my 5 cameras since the update, constantly updating the batteries and looking for an alternative system.

What model are the cameras?