topic Re: Electrical connections in Arlo Ultra 2

Electrical connections

rdilauro — Wed, 14 Aug 2024 23:56:51 GMT

We have about 8 of our cameras directly hooked to electricity

bit I have a question. We had a problem with two of our GFI. The electric company came and fix them. Now before they came one of the GFI was working cause I got the battery up to 100% and it stayed that way. The electrician today unplugged at the GFI and plugged it back in. Now no the camera doesn’t know it’s hooked up to electricity

should I have to unsnap the magnet connection and or pull out the battery and insert to get the camera to recognize it’s power sorce?

Re: Electrical connections

StephenB — Thu, 15 Aug 2024 00:43:34 GMT

Are you using the normal Arlo outdoor chargers?

If so, have you tried plugging something else into the outlet just to make sure the outlet is getting power?

Re: Electrical connections

rdilauro — Thu, 15 Aug 2024 02:30:48 GMT

Yes I am using official ARLO Connectors

I actually brought down a portable fan to plug in and it did work

Re: Electrical connections

StephenB — Thu, 15 Aug 2024 10:45:03 GMT

@rdilauro wrote:

Yes I am using official ARLO Connectors

I actually brought down a portable fan to plug in and it did work

One of my outdoor chargers failed, so you might want to try swapping chargers and see if the problem moves (or not).