https://community.arlo.com/t5/Arlo-Ultra-2/Customer-service/m-p/2412194#M8950 <P>Has anyone else had terrible experiences with the customer service over the phone? I was placed on hold 9 times and on the phone for 2 hours with 3 different people because I didn't get the mounting bracket that was supposed to be in the box. Worst customer service experiences EVER!!!</P> Tue, 06 Aug 2024 17:40:55 GMT Ryan123456789 2024-08-06T17:40:55Z https://community.arlo.com/t5/Arlo-Ultra-2/Customer-service/m-p/2412194#M8950 <P>Has anyone else had terrible experiences with the customer service over the phone? I was placed on hold 9 times and on the phone for 2 hours with 3 different people because I didn't get the mounting bracket that was supposed to be in the box. Worst customer service experiences EVER!!!</P> Tue, 06 Aug 2024 17:40:55 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Customer-service/m-p/2412194#M8950 Ryan123456789 2024-08-06T17:40:55Z https://community.arlo.com/t5/Arlo-Ultra-2/Customer-service/m-p/2412212#M8951 <P>I am sorry you were not happy with the customer service you were provided. That is not at all how we want our customers to feel. Were you able to get the mounting bracket? If not, I can create a ticket for support.&nbsp;</P> Tue, 06 Aug 2024 20:23:12 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Customer-service/m-p/2412212#M8951 BrookeN 2024-08-06T20:23:12Z