Can’t add devices

Yendell1 — Tue, 04 Jun 2024 07:44:17 GMT

I have a new set of ultra cameras. 3 in the set with a hub. The hub led turns solid blue. I still can’t add cameras or the hub into the app. Can you please help. Ta.

Re: Can’t add devices

StephenB — Tue, 04 Jun 2024 12:42:07 GMT

@Yendell1 wrote:

I have a new set of ultra cameras. 3 in the set with a hub. The hub led turns solid blue. I still can’t add cameras or the hub into the app. Can you please help. Ta.

You need to start with the hub.

Try a paperclip reset, and then see if you can add it to your account.

Also try my.arlo.com on a PC. That sometimes works when the app fails.

topic Can’t add devices in Arlo Ultra 2

Can’t add devices

Re: Can’t add devices