topic Re: Viewing cameras from different accounts in Arlo Ultra 2

Viewing cameras from different accounts

dougbatchelder — Wed, 03 Apr 2024 19:03:48 GMT

I used to be able to see my own home, my vacation hom and my mother's Arlo cameras -- three different systems through one account. Now I have to log onto each separately after recent app and myarlo changes. Is there a way to see them all on one account?

Re: Viewing cameras from different accounts

StephenB — Wed, 03 Apr 2024 19:34:57 GMT

The friend account feature still works.

But all the accounts have to be on the same user interface. Since it looks like you are running Feed on the main account, you'll also need to migrate the rest to Feed.

Re: Viewing cameras from different accounts

dougbatchelder — Wed, 03 Apr 2024 19:51:22 GMT

Thank you, Stephen, not sure how to do that. Steps, please?

Re: Viewing cameras from different accounts

StephenB — Wed, 03 Apr 2024 23:13:10 GMT

@dougbatchelder wrote:

not sure how to do that. Steps, please?

You select "add device" and start to add a Pro 5s camera. You DON'T need to have this camera. While you obviously can't complete the process, the workflow will migrate your account to "Feed" before you get stuck.

Note with "Feed" you will end up with 3 locations in your main acocunt - one for the cameras in the account, and one for each of the two shared accounts. You can rename these locations to eliminate confusion.

If you don't see this after you migrate the accounts, you might need to re-issue the invitations.