https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-Ultra-2-Spotlight-Camera/m-p/1948130#M8004 <P>What base or hub? Look on the bottom for the label that shows VMBxxxx. Have you rebooted the base/hub? Does the base/hub show in your account as online? Any other cameras connected to it? Exactly what have you tried and what do you see?</P> Sat, 24 Feb 2024 14:36:05 GMT jguerdat 2024-02-24T14:36:05Z https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-Ultra-2-Spotlight-Camera/m-p/1948074#M8000 <P>We have two Arlo Ultra 2 spotlight cameras and connect get either of the cameras to the base station. We have tried everything advised, including the factory reset. The cameras are only 1.5 years old. Any other suggestions?&nbsp;</P><P>&nbsp;</P> Fri, 23 Feb 2024 14:39:12 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-Ultra-2-Spotlight-Camera/m-p/1948074#M8000 Mtraver 2024-02-23T14:39:12Z https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-Ultra-2-Spotlight-Camera/m-p/1948130#M8004 <P>What base or hub? Look on the bottom for the label that shows VMBxxxx. Have you rebooted the base/hub? Does the base/hub show in your account as online? Any other cameras connected to it? Exactly what have you tried and what do you see?</P> Sat, 24 Feb 2024 14:36:05 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-Ultra-2-Spotlight-Camera/m-p/1948130#M8004 jguerdat 2024-02-24T14:36:05Z