Arlo ultra 2 hub

shokabeln — Sat, 03 Feb 2024 10:56:42 GMT

We just bought a Arlo 2 ultra kit, I can’t get the hub to connect during installation. I’ve made a port forward on 80,123,443. I am still not able to get it to work, I’ve tried Arlo eu support Friday and today, it’s been impossible to reach them. Do you have any tips on what I am doing wrong?

Re: Arlo ultra 2 hub

StephenB — Sat, 03 Feb 2024 12:05:24 GMT

@shokabeln wrote:

I’ve made a port forward on 80,123,443. I am still not able to get it to work

Then remove the forwarding. It's almost never needed.

@shokabeln wrote:

We just bought a Arlo 2 ultra kit, I can’t get the hub to connect during installation.

Is this a used hub, or is it new?

Is the hub showing up in your router's attached device list?

What is the LED status?

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

topic Arlo ultra 2 hub in Arlo Ultra 2

Arlo ultra 2 hub

Re: Arlo ultra 2 hub