topic 4K resolution on my system in Arlo Ultra 2

4K resolution on my system

MCEngell — Wed, 22 Nov 2023 11:59:05 GMT

I have now signed for the Secure Plus abonnement for one month, just to see video live stream in 4K, also recorded video, but it seem still to be in 2K 😞

What about cloud storage, how does it work, I have not set anything up for this ?

Looking forward to hear from you.

Re: 4K resolution on my system

StephenB — Wed, 22 Nov 2023 12:33:05 GMT

@MCEngell wrote:

I have now signed for the Secure Plus abonnement for one month, just to see video live stream in 4K, also recorded video, but it seem still to be in 2K 😞

Have you double-checked that the Ultras are in the Secure Plus subscription plan? (and not still in a trial subscription)?