topic Re: Arlo VMB5000 in Arlo Ultra 2

Arlo VMB5000

Kaveman — Sat, 16 Sep 2023 02:40:17 GMT

Just got the Ultra 2 camera kit with wireless door bell and VMB5000 hub. Worked good for a week then all cameras went offline. Had to do a factory reset twice and add all cameras again. Now the hub WILL NOT stop flashing amber. Everything is working for now except the hub light keeps flashing amber. No matter what I do, NOTHING works. And everything is hooked up right. And now only 1 of my 3 cameras have a signal. Those 2 with no signal are continuously recording.

Re: Arlo VMB5000

jguerdat — Sat, 16 Sep 2023 12:00:23 GMT

That likely means the hub is detecting a connection issue with those cameras.

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

Did you move the hub and/or router in the process? Move the hub away from the router to see if that helps. Bring one of the problem cameras closer to the hub to see if that helps.

BTW, there appears to be an issue with Ultra 2s and the latest firmware. I saw a post from @JamesC indicating that a recent firmware update was being rolled back and to reboot your hub to get the cameras the firmware fix. He also said if that doesn't work you may need to reinsert camera batteries to get them back online so they can get the update.

Re: Arlo VMB5000

Kaveman — Sat, 16 Sep 2023 14:19:28 GMT

Thank you for the info. I ended up resetting the whole unit and reconnecting the cameras and doorbell this morning. Everything seems to working for now. Must have been that screwed up firmware update. Thank you again.