Arlo Ultra 2 & Solar Panels - Gets stuck with charging symbol

ArloUserB — Sun, 06 Aug 2023 23:10:28 GMT

The Green Charging symbol stays put even at night, Once stuck, the camera doesn't charge the arlo ultra 2 during the day and eventaully the battery drains to zero.

The only way to reset it is to either disconnect the solar panel for 15 seconds or remove the battery for a complete reset.

Anyone else experincing the same thing recently? Wondering if its a bug introduced in the base station firmware updates or there is an issue with the solar panel and ultras?

I had a similar problem with my pro3 and solar panel before also. The panel takes the whole camera offline. Support just asked me to reboot the entire camera to bring it back online. Not an ideal solution. I then upgraded to ultras. Ultras don't go fully offline, but instead gets stuck with the solar charging symbol and eventually drains.

This has happened for 4-5 times of my ultras in the past few few months, one camera had this happen twice already.

Re: Arlo Ultra 2 & Solar Panels - Gets stuck with charging symbol

Edinburgh_lad1 — Mon, 07 Aug 2023 11:49:09 GMT

3rd party panel or original Arlo?

topic Arlo Ultra 2 & Solar Panels - Gets stuck with charging symbol in Arlo Ultra 2

Arlo Ultra 2 & Solar Panels - Gets stuck with charging symbol

Re: Arlo Ultra 2 & Solar Panels - Gets stuck with charging symbol