topic Adding Ultra2 to existing Arlo Secure subscription in Arlo Ultra 2

Adding Ultra2 to existing Arlo Secure subscription

fishnguy — Mon, 19 Jun 2023 19:33:54 GMT

I currently have three Pro4 cameras and have an Arlo Secure subscription. If I purchase a new Ultra2 with Smart hub, do I need to purchase a different higher-end Secure subscription, or does it simply add to existing subscription, and nothing else changes? Thank you.

Re: Adding Ultra2 to existing Arlo Secure subscription

jguerdat — Tue, 20 Jun 2023 11:45:13 GMT

Generally, the Ultra will be automatically added to your existing subscription once the trial sub expires. However, you may want to check out the differences between the subs since the Secure sub only supports 2k recordings while the Ultra can do 4k. Whether the difference is a big deal for you is up to you.

Re: Adding Ultra2 to existing Arlo Secure subscription

StephenB — Tue, 20 Jun 2023 13:55:19 GMT

@jguerdat wrote:

However, you may want to check out the differences between the subs since the Secure sub only supports 2k recordings while the Ultra can do 4k.

Arlo Secure in the US includes 4K, but you need Secure Plus to get that in other countries.