topic Re: Only showing todays recordings. in Arlo Ultra 2

Only showing todays recordings.

Retired_Member — Mon, 01 May 2023 13:14:15 GMT

My subscription just ended, so I switched to recording on the SD card in my base station.

Problem is I can only see todays recordings.

Is there a way to see all recordings other than removing the SD card?

Re: Only showing todays recordings.

jguerdat — Mon, 01 May 2023 13:17:13 GMT

If you have the old user interface (UI) that uses Library to view videos, use the left arrow to the side of the month display at the top to see the previous month's recordings.

Re: Only showing todays recordings.

Retired_Member — Mon, 01 May 2023 13:41:01 GMT

Looking at recordings under storage settings & it still shows only today

Re: Only showing todays recordings.

jguerdat — Mon, 01 May 2023 13:46:55 GMT

So you're using the new UI that has Feed to view cloud recordings? Have you tried using the calendar icon at the top right to see if you can change date?

Re: Only showing todays recordings.

Retired_Member — Mon, 01 May 2023 14:11:51 GMT

Not looking at cloud. My subscription ended a few days ago. The only way I was able to figure out how to view recordings on my SD card was through devices/base station/storage settings and then it just shows me todays recordings.

Is there a better way to view recordings on my SD card in my base station?

Re: Only showing todays recordings.

Retired_Member — Mon, 01 May 2023 14:12:39 GMT

Not sure what the new UI is

Re: Only showing todays recordings.

StephenB — Mon, 01 May 2023 16:21:20 GMT

@Retired_Member wrote:

Not sure what the new UI is

The old one has an option for "Library" at the bottom of the main screen. The new one shows "Dashboard" and "Feed".

Re: Only showing todays recordings.

Retired_Member — Mon, 01 May 2023 17:28:59 GMT

Mine shows dashboard & feed, so new UI.

Still have the same problem

Re: Only showing todays recordings.

ShayneS — Wed, 03 May 2023 16:14:50 GMT

Hi @Retired_Member

Are you still experiencing this issue with your local storage?

Re: Only showing todays recordings.

Retired_Member — Wed, 03 May 2023 21:47:26 GMT

Yes I am

Re: Only showing todays recordings.

ShayneS — Thu, 04 May 2023 16:04:33 GMT

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

Re: Only showing todays recordings.

Retired_Member — Thu, 04 May 2023 20:08:57 GMT

Not any real troubleshooting. Not sure what to look for. Just know that the only way I was able to figure out how to view recordings on my SD card was through devices/base station/storage settings and then it just shows me todays recordings.

Re: Only showing todays recordings.

ShayneS — Mon, 08 May 2023 16:53:59 GMT

Are you using an Android device?

Re: Only showing todays recordings.

Retired_Member — Mon, 08 May 2023 22:45:03 GMT

Yes, a Samsung

Re: Only showing todays recordings.

Retired_Member — Sun, 14 May 2023 17:43:09 GMT

Still looking for a solution

Re: Only showing todays recordings.

Retired_Member — Wed, 17 May 2023 15:22:02 GMT

Need some help

Re: Only showing todays recordings.

ShayneS — Wed, 17 May 2023 16:21:25 GMT

Do you see the calendar/date selector in the top right?

Re: Only showing todays recordings.

Retired_Member — Wed, 17 May 2023 21:40:44 GMT

Just found the calander.

Re: Only showing todays recordings.

ShayneS — Thu, 18 May 2023 15:05:56 GMT

Awesome, let me know if you have any other questions.