topic Re: ultra 2 cancel my subscription in Arlo Ultra 2

ultra 2 cancel my subscription

cyanrase — Tue, 02 May 2023 19:47:20 GMT

I would like to cancel my subscription but when I go into my account it won't let me cancel my subscription. I've been trying for months. Despite having searched for months I am unable to find a customer service phone number or email address.

Re: ultra 2

DannyBearAgain — Tue, 02 May 2023 05:02:03 GMT

Have you tried looking for a phone number in the arlo mobile app, go to settings page then support page and select the device that has a subscription to view contact options.

Re: ultra 2

StephenB — Tue, 02 May 2023 11:45:47 GMT

@cyanrase wrote:

I would like to cancel my subscription but when I go into my account it won't let me cancel my subscription.

Are you using a PC browser (my.arlo.com)?

Re: ultra 2 cancel my subscription

JamesC — Tue, 02 May 2023 19:48:04 GMT

If you're still experiencing this issue, try taking a look at the following article for instructions on how to adjust or cancel your Arlo Secure subscription plan: https://kb.arlo.com/1215141/How-do-I-change-or-cancel-my-Arlo-subscription-plan

JamesC