topic Re: Account Question come back on a PC in Arlo Ultra 2

Account Question come back on a PC

Paulmidi — Wed, 22 Mar 2023 19:19:32 GMT

I was on an iPad and I tried to log into my Arlo account and it said come back on a PC if I were to be using a MacBook Pro or any kind of Mac would I still get the message to come back on a PC? Or is it only iPhones and iPads that can’t access Your Arlo account

Re: Account Question come back on a PC

ShayneS — Thu, 23 Mar 2023 22:57:37 GMT

Hi,

Is this regarding two factor authentication asking you to verify with a code via another device?

Re: Account Question come back on a PC

Paulmidi — Thu, 23 Mar 2023 23:01:08 GMT

No, I had questions about my subscription as to what day I’m billed on and so forth, and it told me to come back on a PC. Luckily, I still have one.

Re: Account Question come back on a PC

jguerdat — Fri, 24 Mar 2023 14:04:59 GMT

FWIW, use of a mobile browser works when set to use the desktop version of the site.