topic Re: VMB5000 in Arlo Ultra 2

VMB5000

Stevewins — Sat, 11 Mar 2023 21:53:36 GMT

My VMB5000 base received a firmware update yesterday and now we’re back to this old issue again probably 50% of the time.

Re: VMB5000

Stevewins — Sat, 11 Mar 2023 22:57:00 GMT

I’m also having to reboot the base constantly now. What’s going on?

Re: VMB5000

Stevewins — Sun, 12 Mar 2023 01:32:15 GMT

Re: VMB5000

jguerdat — Sun, 12 Mar 2023 14:43:21 GMT

When the issue is showing, what is the LED on the hub showing?

Re: VMB5000

Stevewins — Wed, 15 Mar 2023 03:47:50 GMT

Sometimes blue, sometimes blinking orange.

Re: VMB5000

jguerdat — Wed, 15 Mar 2023 14:05:55 GMT

According to the following, the flashing amber means a camera connection issue:

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

By any chance is the hub near any other wireless devices that could be interfering with the signal. It may also be worth moving the hub as far away from the router as practical.

Re: VMB5000

Stevewins — Wed, 15 Mar 2023 19:14:22 GMT

Thanks, I know what the lights mean and I know about the potential interference from nearby devices. I’ve had Arlo cameras for 6 years. In this case, it began immediately after the base firmware update. It seems to have self-corrected the last couple of days. I’m not sure if they pushed another update or made changes on their end. Hopefully it stays fixed.