I lost connectivity of my arlo cameras

JPorres — Wed, 24 Aug 2022 15:48:21 GMT

I lost connectivity of my cameras, I am not able to connect to my WIFI. I have followed several troubleshooting videos and none of them worked. When I try to reconnect the base, it takes long time to search for a network, then I get a message "No Arlo devices found" Make sure your device is powered on correctly and you're connected to the network. The model of my Arlo is VMS 3330W.

I will appreciate some assistance in getting my cameras back up and running.

Thank you.

Re: I lost connectivity of my arlo cameras

StephenB — Wed, 24 Aug 2022 15:59:32 GMT

@JPorres wrote:

I lost connectivity of my cameras, I am not able to connect to my WIFI. I have followed several troubleshooting videos and none of them worked. When I try to reconnect the base, it takes long time to search for a network, then I get a message "No Arlo devices found" Make sure your device is powered on correctly and you're connected to the network. The model of my Arlo is VMS 3330W.

First, double-check that the base is connected by ethernet to your router. Then let us know the status of the base (by looking at the LEDs).

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

@JPorres wrote:

I am not able to connect to my WIFI.

Are you saying that your home wifi no longer works? If so, your router might have failed. You could try power cycling it (removing/reinserting the power).

topic I lost connectivity of my arlo cameras in Arlo Ultra 2

I lost connectivity of my arlo cameras

Re: I lost connectivity of my arlo cameras