topic Re: Delay in getting notifications, delay in viewing live video, and when accessing the video in gal in Arlo Ultra 2

Delay in getting notifications, delay in viewing live video, and when accessing the video in gallery

Celestialbody — Wed, 16 Mar 2022 23:34:45 GMT

There is delay when getting the notifications, delay when connecting to the camera live view and when accessing the video in the gallery

The issue happens when the camera and base station are right next to each other. It was noticed in the original cameras bought 4 years ago and the issue persists even today with latest Ultra 2 unit.

Is there anyway to fix this issue?

Re: Delay in getting notifications, delay in viewing live video, and when accessing the video in gal

StephenB — Thu, 17 Mar 2022 09:59:46 GMT

@Celestialbody wrote:

The issue happens when the camera and base station are right next to each other.

It is possible for a wifi signal to be too strong (overloading the receiver).

It sounds like that might be happening in your case. When you say "right next to each other" - How far apart are they?

Re: Delay in getting notifications, delay in viewing live video, and when accessing the video in gal

Celestialbody — Thu, 17 Mar 2022 18:09:24 GMT

I have never heard of a signal being too strong or the receive causing an issue if it is close to each other. On the contrary, it should work well as there are no issues with Wi-Fi in that case. I have however moved it away to the next room and tested again but continue to experience delays.

Re: Delay in getting notifications, delay in viewing live video, and when accessing the video in gal

StephenB — Thu, 17 Mar 2022 19:13:32 GMT

@Celestialbody wrote:

I have never heard of a signal being too strong or the receive causing an issue if it is close to each other.

It can be - that is one reason why Arlo (and many folks here) suggest making sure the base station isn't right next to the router (rather, it should be 5-6 feet away).

@Celestialbody wrote:

I have however moved it away to the next room and tested again but continue to experience delays.

Have you tried rebooting the router?

Re: Delay in getting notifications, delay in viewing live video, and when accessing the video in gal

Guy718 — Thu, 23 Jun 2022 23:36:04 GMT

Delay and dark screen..
Help any one

Re: Delay in getting notifications, delay in viewing live video, and when accessing the video in gal

Guy718 — Thu, 23 Jun 2022 23:37:24 GMT

Same...
And black screen when a car pulls up...

Re: Delay in getting notifications, delay in viewing live video, and when accessing the video in gal

JamesC — Mon, 27 Jun 2022 18:07:18 GMT

Guy718,

Do you experience the same behavior every time you live stream? Have you tried the suggestions above?

JamesC

Re: Delay in getting notifications, delay in viewing live video, and when accessing the video in gal

Guy718 — Mon, 27 Jun 2022 18:28:15 GMT

Yes i do!
Whats worse is i cant not change time zone either!
Im in central Mississippi but i gets a delay hour later..

Re: Delay in getting notifications, delay in viewing live video, and when accessing the video in gal

Guy718 — Wed, 29 Jun 2022 14:37:22 GMT

Good morning,,
Can someone tell whats going on with camera?
When i try to watch what triggered camera its just buffering,,like a loading circle thingy! This is not good for business Arlo please correct and rectify the situation 🧐...
Why is it u have to have subscription when I pay $700 for the arlo base and 5 cameras! Are u trying to Force me with a subscription?
Cause for the last 4and half years ive been doing good..
With out!
Js 😳