topic Re: Ultra 2 Camera not working in Arlo Ultra 2

Ultra 2 Camera not working

QuickWick — Wed, 04 May 2022 13:39:21 GMT

My Arlo Ultra 2 Camera is not working. I replaced the battery thinking that was the issue. The camera is just not connecting and won’t stay on.

Re: Ultra 2 Camera not working

StephenB — Wed, 04 May 2022 16:18:05 GMT

Have you tried a factory reset? https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera

Re: Ultra 2 Camera not working

KiwiGrue — Thu, 09 Jun 2022 23:17:53 GMT

Hi I have exactly the same issue which occurred earlier this year.

I have 3 cameras two, operating as expected but one 'died'. I thought it was the battery (it would not recharge) so I purchased 2 new batteries but alas the same result - unable to recharge on the faulty camera. Tried the new batteries with the other two operating cameras and the batteries recharged without any problems. I can only assume there is a fault with the camera and I am at a loss to fix it.

Cheers

Alistair