topic Arlo App Library filter missing people, animal, vehicle options in Arlo Ultra 2

Arlo App Library filter missing people, animal, vehicle options

Sewell — Sat, 05 Mar 2022 12:34:13 GMT

The Arlo App Library used to allow me to filter videos on people, animal, vehicle or motion. These options are no longer available. I only have device, favourite, non-favourite, motion, audio, manual, IFTTT, accepted, missed.

Why can I no longer filter videos on the video trigger type?

App version: 3.5.12 (3220)
iPhone 12 Pro
iPhone OS version: 15.3.1

Re: Arlo App Library filter missing people, animal, vehicle options

StephenB — Sat, 05 Mar 2022 12:48:08 GMT

@Sewell wrote:
The Arlo App Library used to allow me to filter videos on people, animal, vehicle or motion. These options are no longer available.
App version: 3.5.12 (3220)
iPhone 12 Pro
iPhone OS version: 15.3.1

Is the camera in a subscription plan?

FWIW, the current app is 3.5.13.

Re: Arlo App Library filter missing people, animal, vehicle options

Sewell — Sat, 05 Mar 2022 12:57:21 GMT

Thanks for the reply - I tried checking the subscription details and couldn’t find any even though I know I have a subscription so I killed the app and restarted. The subscription details and the filters have now returned. It looks like the app was broken and restarting fixed it. I didn’t realise that the library filters are connected to the subscription!