https://community.arlo.com/t5/Arlo-Ultra-2/Ultra-4k-has-no-sound-in-app-in-live-mode-and-recordings-lack/m-p/1848966#M2483 I am not hearing sound in the app when I listen live or in recordings. However, when I save a recording to photos the sound is there. The problem seems to be with the app. Wed, 19 Jan 2022 13:03:57 GMT mophead 2022-01-19T13:03:57Z https://community.arlo.com/t5/Arlo-Ultra-2/Ultra-4k-has-no-sound-in-app-in-live-mode-and-recordings-lack/m-p/1848966#M2483 I am not hearing sound in the app when I listen live or in recordings. However, when I save a recording to photos the sound is there. The problem seems to be with the app. Wed, 19 Jan 2022 13:03:57 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Ultra-4k-has-no-sound-in-app-in-live-mode-and-recordings-lack/m-p/1848966#M2483 mophead 2022-01-19T13:03:57Z https://community.arlo.com/t5/Arlo-Ultra-2/Ultra-4k-has-no-sound-in-app-in-live-mode-and-recordings-lack/m-p/1849128#M2492 <P>Hi mophead,</P> <P>&nbsp;</P> <P>What phone device are you using? Is this also happening when checking through the web client on your computer?</P> Thu, 20 Jan 2022 15:19:43 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Ultra-4k-has-no-sound-in-app-in-live-mode-and-recordings-lack/m-p/1849128#M2492 JessicaP 2022-01-20T15:19:43Z https://community.arlo.com/t5/Arlo-Ultra-2/Ultra-4k-has-no-sound-in-app-in-live-mode-and-recordings-lack/m-p/1849176#M2493 It’s an iPhone. When I saved Arlo videos to the photos folder and played them the sound was there, so for some reason it wasn’t playing in the app. When I deleted and reinstalled the app, sound was once again working fine. Any ideas what caused the problem in the app? Thu, 20 Jan 2022 17:57:31 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Ultra-4k-has-no-sound-in-app-in-live-mode-and-recordings-lack/m-p/1849176#M2493 mophead 2022-01-20T17:57:31Z