topic No resolution regarding broken camera that is only 3 months old in Arlo Ultra 2

No resolution regarding broken camera that is only 3 months old

BarryC12 — Tue, 14 Dec 2021 18:01:27 GMT

Why cant you email or talk to a human being? I have spent an hour an a half with the stupidest customer service rep on chat with NO resolution regarding a broken camera that is only three months old!!!!. I just cancelled my subscription on my other two cameras because I have lost patience and all confidence in Arlo support.

Re: Terrible Customer Service

JessicaP — Tue, 14 Dec 2021 18:00:27 GMT

Hi BarryC12,

Let me reach out to you via private message to gather more information from you.

Re: Terrible Customer Service

BarryC12 — Tue, 14 Dec 2021 18:29:18 GMT

Thank you....I would greatly appreciate that