topic Re: Activity zone stopped working in Arlo Ultra 2

Activity zone stopped working

pp2021 — Thu, 18 Nov 2021 17:54:08 GMT

So.... Activity zones stopped working for me and now i get a bunch of notifications on the sidewalk. Seems alot of people have frustrations with this. When will this be fixed? Or does arlo plan to not fix this and make us mad?

Re: Activity zone stopped working

dcfox1 — Thu, 18 Nov 2021 18:39:12 GMT

@pp2021 wrote:
So.... Activity zones stopped working for me and now i get a bunch of notifications on the sidewalk. Seems alot of people have frustrations with this. When will this be fixed? Or does arlo plan to not fix this and make us mad?

There was an issue a while ago but it was fixed. I have not seen many post on this in a while. You can try deleting the zone and make a new one. FWIW mine are working fine.

Re: Activity zone stopped working

pp2021 — Thu, 18 Nov 2021 18:44:29 GMT

I tried this as well and nothing works. I reset the device. Made sure zoom and tracking is not enabled. It was working fine for me then all a sudden stopped and no idea how to recover. It’s driving me nuts

Re: Activity zone stopped working

StephenB — Thu, 18 Nov 2021 21:15:05 GMT

@pp2021 wrote:
I tried this as well and nothing works. I reset the device. Made sure zoom and tracking is not enabled. It was working fine for me then all a sudden stopped and no idea how to recover. It’s driving me nuts

If the camera is on battery, you should also check the subscription status.

Re: Activity zone stopped working

pp2021 — Thu, 18 Nov 2021 21:48:31 GMT

I have Arlo smart premier

Re: Activity zone stopped working

StephenB — Thu, 18 Nov 2021 22:47:31 GMT

@pp2021 wrote:
I have Arlo smart premier

Still, I'd go into "manage cameras" and make sure the camera is listed.

Re: Activity zone stopped working

pp2021 — Thu, 18 Nov 2021 22:55:36 GMT

Thanks for the feedback. It's already listed but still not working. Getting many notifications from motion outside my activity zone.

Re: Activity zone stopped working

ShayneS — Mon, 22 Nov 2021 18:33:54 GMT

Have you tried rebooting your base or router and or remove & reinstall the camera battery?

Re: Activity zone stopped working

pp2021 — Sun, 28 Nov 2021 05:04:34 GMT

Yes I have. I pretty much gave up at this point. Really lost faith...

Re: Activity zone stopped working

StephenB — Sun, 28 Nov 2021 11:15:17 GMT

You could also try a factory reset. https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-base-station-to-the-default-values