https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1834008#M1815 <P>Hi Tom2021,</P> <P>&nbsp;</P> <P>Have you tried reinstalling the Arlo app? And what phone device and OS are you running on your phone?</P> Mon, 27 Sep 2021 15:27:49 GMT JessicaP 2021-09-27T15:27:49Z https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833701#M1788 <P>Our Arlo system has become effectively useless. For the first two months it worked perfectly, my wife and I are both logged into the Arlo app with our own accounts, two-factor is on. Every time I open the app (a few days apart) it's logged me out, I get my wife to check her phone and same issue. So essentially we don't even know if it's running and are not notified. Anyone else have this issue?</P> Thu, 23 Sep 2021 14:16:17 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833701#M1788 Tom2021 2021-09-23T14:16:17Z https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833737#M1799 <P>I'll occasionally get a notification of a token issue, requiring me to log back in but that doesn't happen often. It also remembers who I am so the login goes quickly.</P> Thu, 23 Sep 2021 12:31:16 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833737#M1799 jguerdat 2021-09-23T12:31:16Z https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833780#M1800 <P>I've tried everything. Not sure what to do at this stage!</P> Thu, 23 Sep 2021 20:30:25 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833780#M1800 Tom2021 2021-09-23T20:30:25Z https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833825#M1804 <P>First thing I'd try is to trigger a recording yourself to see if you get a video and notification.</P> <P>&nbsp;</P> <P>Also, what phone and OS version?</P> Fri, 24 Sep 2021 14:16:09 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833825#M1804 jguerdat 2021-09-24T14:16:09Z https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833864#M1806 Tested that no triggers save in the app when it’s logged us out.<BR /><BR />Waste of $1000 to be honest. Shame. And support from Arlo is useless, forums are good so thanks guys. Sat, 25 Sep 2021 01:13:42 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833864#M1806 Tom2021 2021-09-25T01:13:42Z https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833882#M1808 <P>Have you tried logging in with my.arlo.com, and see if that works differently?</P> Sat, 25 Sep 2021 11:48:18 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833882#M1808 StephenB 2021-09-25T11:48:18Z https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833929#M1809 <P>I just login as normal. No difference that I could see.</P> Sun, 26 Sep 2021 02:53:29 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1833929#M1809 Tom2021 2021-09-26T02:53:29Z https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1834008#M1815 <P>Hi Tom2021,</P> <P>&nbsp;</P> <P>Have you tried reinstalling the Arlo app? And what phone device and OS are you running on your phone?</P> Mon, 27 Sep 2021 15:27:49 GMT https://community.arlo.com/t5/Arlo-Ultra-2/Arlo-keeps-logging-my-wife-and-I-out-of-the-app/m-p/1834008#M1815 JessicaP 2021-09-27T15:27:49Z