topic Re: Geofencing - Icons? in Arlo Ultra 2

Geofencing - Icons?

Rickh25345 — Mon, 29 Mar 2021 00:15:50 GMT

Geofencing - Device Location

Used to display (as per User Guide): In Zone, Out of Zone, or Unavailable (if there’s an issue contacting that device).
Now displays a green arrowhead icon if In Zone, a grey arrowhead icon if Out of Zone (presume that's the intend - is "unavailable" also changed?

Is this an update ? And if so, any idea what else has changed?

Re: Geofencing - Icons?

ShayneS — Tue, 30 Mar 2021 23:33:20 GMT

Hi @Rickh25345\

Thanks for your post. Please feel free to reach out to the customer support team to verify these new changes. You will find several options for contacting support in the provided link. Arlo Tech Support

Re: Geofencing - Icons?

Hallelujah — Thu, 03 Jun 2021 14:14:14 GMT

I am very glad I found this post because I too was totally confused about the geofencing icon (and naming) change which doesn't appear to have been communicated or explained in any way! I guess I shouldn't be too surprised in view of the real mess of geofencing software over the 4 years I have had the system. Anyway, I will now check is it actually does change colour to show Out Of Zone/Away or In Zone/At Home ... simple but only if you know ...