topic Re: Recording issues - Arlo Ultra 2 in Arlo Ultra 2

Recording issues - Arlo Ultra 2

Benjodude — Thu, 29 Apr 2021 17:08:03 GMT

Why did my Arlo Ultra 2 stop recording?

Re: Recording issues - Arlo Ultra 2

dcfox1 — Thu, 29 Apr 2021 18:08:40 GMT

Need details. But to start do you have smart subscription if your 3 month trial expired for cloud recordings? If you set up local storage on the hub are they there?

Re: Recording issues - Arlo Ultra 2

Benjodude — Fri, 30 Apr 2021 03:13:17 GMT

Thank you for your reply. It’s my second Arlo system - I had he first generation before and it was recording for as long as I had it. You are correct. I don’t have the subscription so it stopped once the trial period expired. I checked for local storage and I see a micro SD slots but no SD in place. That should be the problem. I’ll get one. Thanks again!

Re: Recording issues - Arlo Ultra 2

StephenB — Fri, 30 Apr 2021 14:16:11 GMT

@Benjodude wrote:

I checked for local storage and I see a micro SD slots but no SD in place. That should be the problem. I’ll get one.

You might check here on how to set it up: https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

There are a variety of limitations, and some aren't listed in the kb article.