How do I know if it's my battery or solar panel that's not working?

remarked — Thu, 04 Dec 2025 05:35:58 GMT

Hi,

One of my camera's is not working. It's high up and and charges via an arlo solar panel. It seems to be out of power. How do I know if it's my battery that's failed or the solar panel that's not working? I'm in a wheelchair now so getting up a ladder is an issue for me sadly.

Hardware : H8

serial number: A421047YA3A8C

Thanks!!

Re: How do I know if it's my battery or solar panel that's not working?

StephenB — Thu, 04 Dec 2025 13:58:54 GMT

@remarked wrote:

Hardware : H8

These "H" numbers are hardware revisions, and different models can share the same "H" revision. So this does not identify the camera model. I don't think this is an Ultra 3 (which uses the USB-C connector to charge).

FWIW, I modify the camera name to include the model number, so I know the model even if it is off line.

@remarked wrote:

How do I know if it's my battery that's failed or the solar panel that's not working? I'm in a wheelchair now so getting up a ladder is an issue for me sadly.

Sadly there is no way to tell, unless the panel can recharge the battery. It might not be able to do that if the battery is completely discharged.

If you can get someone to help you, then you might consider getting an outdoor adapter, so you aren't running on battery.

topic Re: How do I know if it's my battery or solar panel that's not working? in Arlo Ultra 2

How do I know if it's my battery or solar panel that's not working?

Re: How do I know if it's my battery or solar panel that's not working?