topic Re: Video green in Arlo Ultra 2

Video green

ksss11 — Fri, 12 Sep 2025 21:38:42 GMT

We have 2-Pro 2s with 4000 base and 3-Ultra2s with a 5000 base with subscription. Set up has been very good for 6 months after a more than adequate upgrade to modem and 3 pack of google nest with 1G Xfinity (not their equipment). Cameras are within 30 feet of bases and one around 60ft away (which has the least problem of any camera).

Cameras have started just this week to scramble and blur green and pixelated video or shortened videos. Nothing has changed inside or outside as in interference. The neighbors on one side have had a setup with unbranded wifi cameras for awhile now and they are 75 feet away having shown no interference before.

Is there something going on?

Re: Video green

jguerdat — Sat, 13 Sep 2025 13:11:08 GMT

What happens if you turn off the various Nest devices for testing? If that helps, turn on one at a time to monitor results - if you can determine which one(s) are causing the problem, repositioning them away from cameras and hub should help.

Re: Video green

StephenB — Sat, 13 Sep 2025 15:01:09 GMT

You might try running speedtest on your phone at the camera locations, and check the upload speed and upload packet loss. Turn off mobile data, to make sure you are testing wifi speed.

Re: Video green

ksss11 — Tue, 16 Sep 2025 20:33:43 GMT

Scheduled the tech who did setup of Nests and modem to come take a look.

Another $$$ bill going to try to get these horrible Arlo cameras to work right.