topic Re: Shared view will not show Hub feed. in Arlo Ultra 2

Shared view will not show Hub feed.

mrjcjones — Thu, 24 Jul 2025 13:44:15 GMT

I have shared my view with my wife. She can see the cameras and doorbell live views and receives comms from the doorbell to her phone, but when she tries the Hub Feed she cannot see the stored video icons or images.

Can you help please?

Re: Shared view will not show Hub feed.

StephenB — Fri, 25 Jul 2025 12:00:25 GMT

@mrjcjones wrote:

I have shared my view with my wife. She can see the cameras and doorbell live views and receives comms from the doorbell to her phone, but when she tries the Hub Feed she cannot see the stored video icons or images.

Local recordings can only be viewed from the app using the primary account.

So she would need to use your credentials on her phone to see the local recordings.

Re: Shared view will not show Hub feed.

mrjcjones — Wed, 30 Jul 2025 11:45:53 GMT

Thanks for your reply. It seems odd for the software to be so designed.

Re: Shared view will not show Hub feed.

StephenB — Wed, 30 Jul 2025 12:13:21 GMT

@mrjcjones wrote:

It seems odd for the software to be so designed.

Several aspects of the direct access to local storage feature are intentionally crippled, because Arlo is looking for subscribers.

(Note I don't work for them).

Re: Shared view will not show Hub feed.

mrjcjones — Sat, 02 Aug 2025 11:36:20 GMT

Stephen, Likes to you, but not Arlo!

John