topic Re: VMB5000 in Arlo Ultra 2

local storage drop down tab

b1haynes — Wed, 12 Mar 2025 00:34:50 GMT

I have several base stations on my system due to the distance between the cameras. Recently I updated all of the base stations to VMB 5000 or VMB 4540 so that I could enable local storage and see the videos on my app. I also set up port forwarding so that I can see the videos when away from my network. I can access the videos by clicking on the base stations and going to local storage but I also noticed that I have a Local tab on my feed screen. When I click on that tab I am able to see videos from only one of my base stations . At the top of the page the base station is listed and there is a drop down arrow , i would suppose to be able to select a different base station but the drop down arrow does not work. Even if I disable the base station that is showing up I still can’t see any of the other base stations in the “feed” screen. All of the settings are the same on all my base stations so I am wonder if anyone has been able to set this up where all base stations can be accessed from that screen. With so many devices it would be much more convenient to be able to access everything from one place.

Re: VMB5000

jguerdat — Tue, 11 Mar 2025 12:47:55 GMT

Do you have multiple Home locations defined? I'm guessing not but regardless, try clicking on Home to see if other "Home" locations are shown and select one to see if another hub's cameras appear.

Re: local storage drop down tab

garyafox — Wed, 12 Mar 2025 13:28:24 GMT

I have the same issue. If you go to the base station under storage, you can see the videos stored on the card from there, but, you can not select the base station under the feeds tab. This looks like an app issue.

Re: local storage drop down tab

jguerdat — Wed, 12 Mar 2025 13:36:38 GMT

I agree there's an app issue, at least on Android. I do find that going from Feed to any other page and back to Feed will then show the choice. It shouldn't be that way, of course.

Re: local storage drop down tab

garyafox — Wed, 12 Mar 2025 14:29:37 GMT

I am on iphone, issue there also.

Re: local storage drop down tab

ShayneS — Mon, 17 Mar 2025 20:34:20 GMT

The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.

Re: local storage drop down tab

ShayneS — Fri, 04 Apr 2025 16:50:35 GMT

This symptom should now be resolved with the latest version of the Arlo app 5.7.0

Pleas let me know if you continue to experience this.

You can find more info here: https://community.arlo.com/t5/Firmware-Release-Notes/bd-p/arlo-release-notes