topic Re: I am only getting random footage in Arlo Ultra 2

I am only getting random footage

Phook — Sun, 09 Mar 2025 17:09:52 GMT

Everytime I look for something on my camera footage, it's not there. I have come to learn that I am not getting the coverage I used to. My cameras never record my anaimals anymore and I only get limited footage for everything else. This is no good to me. I am canceling service and requesting a FULL REFUND on all my camera equipment.

Re: I am only getting random footage

StephenB — Sun, 09 Mar 2025 19:19:06 GMT

@Phook wrote:

Everytime I look for something on my camera footage, it's not there. I have come to learn that I am not getting the coverage I used to.

Have you double-checked the motion detection threshold?

A while back I find mine had been silently changed from 80 down to 50. If that happened to you, then adjusting the threshold back up might resolve this issue for you.