https://community.arlo.com/t5/Arlo-Ultra/Upgrade-from-pro-2-to-ultra/m-p/1748230#M9702 Hello, currently have the pro2<BR />I have bought the Ultra 4 camera kit.<BR />Can I delete my old info from my account and start over or do I have to go in and start from scratch.<BR />If I do go in and start over, is it going to give me issues because my email is already registered?<BR />Is there a away to completely wipe all my info ?<BR />Thanks for any help Wed, 25 Dec 2019 20:45:37 GMT 95wagon 2019-12-25T20:45:37Z https://community.arlo.com/t5/Arlo-Ultra/Upgrade-from-pro-2-to-ultra/m-p/1748230#M9702 Hello, currently have the pro2<BR />I have bought the Ultra 4 camera kit.<BR />Can I delete my old info from my account and start over or do I have to go in and start from scratch.<BR />If I do go in and start over, is it going to give me issues because my email is already registered?<BR />Is there a away to completely wipe all my info ?<BR />Thanks for any help Wed, 25 Dec 2019 20:45:37 GMT https://community.arlo.com/t5/Arlo-Ultra/Upgrade-from-pro-2-to-ultra/m-p/1748230#M9702 95wagon 2019-12-25T20:45:37Z https://community.arlo.com/t5/Arlo-Ultra/Upgrade-from-pro-2-to-ultra/m-p/1748258#M9711 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/771977">@95wagon</a>&nbsp;wrote:<BR />Hello, currently have the pro2<BR />I have bought the Ultra 4 camera kit.<BR />Can I delete my old info from my account and start over or do I have to go in and start from scratch.<BR /><BR /><HR /></BLOCKQUOTE> <P>You can remove the Pro2 cameras and base, and simply add the new cameras and base.</P> <P>&nbsp;</P> <P>Or you can create a second account with the different email address.&nbsp; That would let you keep the free 7-day recording with the existing cameras..</P> Thu, 26 Dec 2019 01:56:17 GMT https://community.arlo.com/t5/Arlo-Ultra/Upgrade-from-pro-2-to-ultra/m-p/1748258#M9711 StephenB 2019-12-26T01:56:17Z