https://community.arlo.com/t5/Arlo-Ultra/Arlo-Ultra-camera-won-t-sync-been-waiting-over-2-weeks-for-a/m-p/1747827#M9629 <P>Brand new Ultra camera won't sync, support agreed the camera is faulty but they advise they don't have any stock to replace mine, being waiting over two weeks without , when it will be in stock can you believe this from the manufacture?</P> <P>Tried to sync to other base Ultra base stations, no problems with other cameras, followed all other advice from support but even when it does sync after 30 plus tries, it then says its offline and then all starts again. How do I escalate ? Thanks</P> Mon, 23 Dec 2019 14:20:41 GMT Sheppeyboy 2019-12-23T14:20:41Z https://community.arlo.com/t5/Arlo-Ultra/Arlo-Ultra-camera-won-t-sync-been-waiting-over-2-weeks-for-a/m-p/1747827#M9629 <P>Brand new Ultra camera won't sync, support agreed the camera is faulty but they advise they don't have any stock to replace mine, being waiting over two weeks without , when it will be in stock can you believe this from the manufacture?</P> <P>Tried to sync to other base Ultra base stations, no problems with other cameras, followed all other advice from support but even when it does sync after 30 plus tries, it then says its offline and then all starts again. How do I escalate ? Thanks</P> Mon, 23 Dec 2019 14:20:41 GMT https://community.arlo.com/t5/Arlo-Ultra/Arlo-Ultra-camera-won-t-sync-been-waiting-over-2-weeks-for-a/m-p/1747827#M9629 Sheppeyboy 2019-12-23T14:20:41Z https://community.arlo.com/t5/Arlo-Ultra/Arlo-Ultra-camera-won-t-sync-been-waiting-over-2-weeks-for-a/m-p/1747853#M9637 <P>Swap at the store.</P> Mon, 23 Dec 2019 14:57:40 GMT https://community.arlo.com/t5/Arlo-Ultra/Arlo-Ultra-camera-won-t-sync-been-waiting-over-2-weeks-for-a/m-p/1747853#M9637 jguerdat 2019-12-23T14:57:40Z