topic Re: Currently any browser supporting 4K? in Arlo Ultra

Currently any browser supporting 4K?

Dumdidum — Mon, 23 Dec 2019 08:49:26 GMT

Hello

So I upgraded to 4K (Smart Elite) and I am happy with the quality. BUT: Unhappy that I cannot view it in any web browser in 4K, except when I download the file.

Shouldn't we be able to play 4K-files (from library) directly in 4K in the browser?

Tried Edge, Edge Chronium and Chrome - they all do not support it.

For this 'Elite' price tag - it should be. Will it be in the upcoming HTML5-Implementation (which is also really needed)

Second question:

- When viewing the cams (live view), they are too only playing in FullHD. I mean viewiing them in a browser = viewing it on a big screen, so it definitly should be viewable in 4K...

Thanks

Re: Currently any browser supporting 4K?

Arloultra — Mon, 23 Dec 2019 13:50:21 GMT

Are you using a 4K monitor and 4K gpu ?

Re: Currently any browser supporting 4K?

Dumdidum — Mon, 23 Dec 2019 13:53:16 GMT

Yes I do.

If I download the file, it is correctly beeing shown in 4K on a 4K monitor. It's just not supported by the Browser.

Anyway the flash plugin is ... **bleep**ty. Hope they will replace it soon with HTML5.

Re: Currently any browser supporting 4K?

jguerdat — Mon, 23 Dec 2019 14:56:55 GMT

Nothing to do with Flash. It's all about the browser and computer hardware. W10 Edge has limited capability - check the FAQ here about 4k compatibility.

Re: Currently any browser supporting 4K?

JamesC — Mon, 23 Dec 2019 17:49:03 GMT

The article jguerdat is referring to can be found here: Which devices are supported for HEVC 4K or 2K playback?

JamesC

Re: Currently any browser supporting 4K?

StephenB — Tue, 24 Dec 2019 13:39:47 GMT

@Dumdidum wrote:

Shouldn't we be able to play 4K-files (from library) directly in 4K in the browser?

Tried Edge, Edge Chronium and Chrome - they all do not support it.

FWIW, Edge does play 4K on my laptops and desktops. But as noted, that requires hardware support for 4K HEVC in the GPU.

Re: Currently any browser supporting 4K?

Arloultra — Tue, 24 Dec 2019 13:44:08 GMT

Are you saying you can stream “live view” in 4K ?

Re: Currently any browser supporting 4K?

StephenB — Tue, 24 Dec 2019 16:13:05 GMT

@Arloultra wrote:
Are you saying you can stream “live view” in 4K ?

I meant library playback.

Re: Currently any browser supporting 4K?

Arloultra — Thu, 26 Dec 2019 15:31:28 GMT

So for now, Live streaming in 4K using Edge, Chrome, or Firefox is not possible ?

Re: Currently any browser supporting 4K?

Dumdidum — Thu, 26 Dec 2019 15:53:04 GMT

Live streaming in 4K is not possible in Chrome and Edge.

Re: Currently any browser supporting 4K?

Arloultra — Thu, 26 Dec 2019 15:43:34 GMT

Can you elaborate ? How would one know if it’s streaming in 4K ? 4K Icon ? I’ve tried everything and my live feed is obviously 1080 at best! No problem viewing 4K files from library.

Re: Currently any browser supporting 4K?

Dumdidum — Thu, 26 Dec 2019 15:45:43 GMT

It shows a 4K-Logo in the livestream.
You habe to turn it on for every camera. It will disable the zoom to movement-feature

Re: Currently any browser supporting 4K?

Arloultra — Thu, 26 Dec 2019 15:48:45 GMT

Is this confirmed on Win10 64bit ?

Re: Currently any browser supporting 4K?

Dumdidum — Thu, 26 Dec 2019 15:52:11 GMT

Re: Currently any browser supporting 4K?

Arloultra — Thu, 26 Dec 2019 16:13:49 GMT

My bad. Misread your previous post. Thought it said you were able to view on PC lol

Re: Currently any browser supporting 4K?

Arloultra — Thu, 26 Dec 2019 16:15:58 GMT

Can any experts explain why this isn’t possible currently?