topic Motion sensitivity resets in Arlo Ultra

Motion sensitivity resets

Bluestreak20 — Sun, 22 Dec 2019 20:13:53 GMT

On all my Ultra cams. Anytime I adjust the sensitivity it resets back to default 80% a short time later.

Re: Motion sensitivity resets

StephenB — Mon, 23 Dec 2019 13:33:42 GMT

Where are you changing the sensitivity? The setting in the motion detection test is only used for testing. If you want to change the operational settings, you need to go into the rules in the mode(s).

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

Re: Motion sensitivity resets

Bluestreak20 — Mon, 23 Dec 2019 13:39:40 GMT

Interesting. Thanks. Yes I was changing from the motion detection test.

Re: Motion sensitivity resets

Arloultra — Mon, 23 Dec 2019 13:42:42 GMT

Are you hitting the “Save” button, top right in the app ?

Re: Motion sensitivity resets

Bluestreak20 — Mon, 23 Dec 2019 13:51:27 GMT

I don't see a save button on the iOS app. The motion test scale specifically says to "modify how sensitive the cameras are to detect object size and distance".

Re: Motion sensitivity resets

Arloultra — Mon, 23 Dec 2019 13:57:05 GMT

Go to the “mode” tab, choose your hub, click the edit pencil on the right, hit the edit pencil again, then a third time. After you move the sensitivity slider the save button will appear.