topic issues with live view on the browser interface Firefox in Arlo Ultra

issues with live view on the browser interface Firefox

Whops — Tue, 10 Dec 2019 20:53:04 GMT

Anyone else having issues with Live View when view cameras on line. I am using Firefox Browser, (it is up to date) and every time I access myarlo.com (Arlo web portal/smart home security) log in it brings up my system and I can adjust settings etc. However when I go to Live View it says that I need a newer version of Flash. But I have the latest version. So what is the deal with that. Seems like all of Arlo products are failing, Soon they will not be able to call themselves a security company.

Check out this link to better business bureau, seems like a better place to lodge our complaints. Looks like it is getting some response from Arlo here.

Re: issues with live view on the browser interface Firefox

TomMac — Tue, 10 Dec 2019 20:04:30 GMT

However when I go to Live View it says that I need a newer version of Flash. But I have the latest version. So what is the deal with that.

When using FireFox, they now like many other browser default Flash off. When using LIVE view, look to the left of the address bar for the "lego" type icon and click on it... it will allow flash to run and all will be fine.

see pic;

This is normal for FireFox and have no doubt that Arlo will switch away from Flash in the future before needed.

Re: issues with live view on the browser interface Firefox

michaelkenward — Wed, 11 Dec 2019 10:07:29 GMT

An oldie but goodie:

Cannot view Live Feeds - Flash problem AGAIN! - Arlo Communities

Re: issues with live view on the browser interface Firefox

Whops — Wed, 11 Dec 2019 19:51:39 GMT

Thank you that fixed that issue. If only the Bad App/Bad Firmware Updates/Broken Activity Zones could be fixed that easly

@TomMac wrote:

However when I go to Live View it says that I need a newer version of Flash. But I have the latest version. So what is the deal with that.

When using FireFox, they now like many other browser default Flash off. When using LIVE view, look to the left of the address bar for the "lego" type icon and click on it... it will allow flash to run and all will be fine.

see pic;

This is normal for FireFox and have no doubt that Arlo will switch away from Flash in the future before needed.