topic Re: Geofencing issues in Arlo Ultra

Geofencing issues

Gibbe — Thu, 05 Dec 2019 21:18:12 GMT

I have 2 phones activated for geofencing. Sometimes I get notifcations that geofencing is activated when we are not at home which is correct but most of the time I don´t get notifactions when I leave home that the system is activated. Sometimes it works and sometimes it doesnt. For how long is it going to be like this because it is geting really anoying.

Re: Geofencing issues

JamesC — Thu, 05 Dec 2019 23:21:26 GMT

Our team is aware that some users are experiencing issues with the geofencing capability. Arlo is working with our technology partner to resolve this issue expeditiously and we expect to deliver a resolution shortly. We apologize for the inconvenience and appreciate your patience while our team is working to improve the experience.

JamesC

Re: Geofencing issues

Dlo5 — Thu, 05 Dec 2019 23:22:41 GMT

Same here, been going on for a while now

Re: Geofencing issues

szinski — Mon, 09 Dec 2019 21:39:38 GMT

I have completely given up with Arlo's geofencing and I'm now using IFTTT and Life360 to arm/disarm my cameras. While it's not the best solution (e.g., can't set cameras to "schedule" mode), at least it's reliable.