https://community.arlo.com/t5/Arlo-Ultra/Video-Issue-with-Arlo-App/m-p/1673064#M792 <P>I had activity zones off but turning off the auto tracking solved the issue! Thank you.</P> <P>&nbsp;</P> <P>Seems like these two features are casuing a number of issues.</P> Wed, 23 Jan 2019 00:34:51 GMT Skyhawk19 2019-01-23T00:34:51Z https://community.arlo.com/t5/Arlo-Ultra/Video-Issue-with-Arlo-App/m-p/1673002#M790 <P>Arlo Community,</P> <P>&nbsp;</P> <P>My Arlo Ultra has been working pretty good overall. However only on the app when I view the live stream I dont get the full picture (Screenshot attached) but a small fraction of the total view. If i view online i get the full picture, makes me think not an issue with the camera but the app. I have the latest firware for the hardware and the latest app as well for my iPhone</P> <P>&nbsp;</P> <P>Has anyone else had this issue?</P> <P>&nbsp;</P> <P>&nbsp;</P><BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/426455i7CC6BB1EC32385C8/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="IMG_1921.PNG" title="IMG_1921.PNG" /> Tue, 22 Jan 2019 21:49:20 GMT https://community.arlo.com/t5/Arlo-Ultra/Video-Issue-with-Arlo-App/m-p/1673002#M790 Skyhawk19 2019-01-22T21:49:20Z https://community.arlo.com/t5/Arlo-Ultra/Video-Issue-with-Arlo-App/m-p/1673051#M791 <P>Can you disable the auto tracking and zoom and see if it still happens? Do you have activity zones set up?</P> Wed, 23 Jan 2019 00:04:51 GMT https://community.arlo.com/t5/Arlo-Ultra/Video-Issue-with-Arlo-App/m-p/1673051#M791 steve_t 2019-01-23T00:04:51Z https://community.arlo.com/t5/Arlo-Ultra/Video-Issue-with-Arlo-App/m-p/1673064#M792 <P>I had activity zones off but turning off the auto tracking solved the issue! Thank you.</P> <P>&nbsp;</P> <P>Seems like these two features are casuing a number of issues.</P> Wed, 23 Jan 2019 00:34:51 GMT https://community.arlo.com/t5/Arlo-Ultra/Video-Issue-with-Arlo-App/m-p/1673064#M792 Skyhawk19 2019-01-23T00:34:51Z