topic Re: Store and forward recordings on internet loss in Arlo Ultra

Store and forward recordings on internet loss

sdeand — Mon, 04 Nov 2019 21:19:27 GMT

I assume Arlo monitors these posts?

I contacted chat and they said they can not make request to development for firmware upgrades.

I am not sure ho the team accepts or reviews customer input to improve its devices without a channel to receive that information?

I have 3 ultra PRO 2 cameras and 4 Ultra 4k cameras hooked to an Ultra base.

some shortcoming of the system if it is to be used for security:

1. It has memory card (that is good).

a. But, you cannot access it without removing it. why not have a simple file browser built in?

b. When you loose internet, (which happens for many reasons) Please store and forward images, when internet resumes. This seems simple.

2. When i disable the led, It still will flash when charging???? very annoying. simply allow us to really disable led.

3. Why are my Arlo Pro2 cameras clearer images than the 4k cameras? Will the firmware be improved?

4. Some more automation with Alexa would be nice too, Like motion alerts to turn on lights.

Mostly, I like the system. but, I would like to see firmware updates to make it even better.

Thank You

Dean

Re: Store and forward recordings on internet loss

StephenB — Mon, 04 Nov 2019 22:13:54 GMT

You can post ideas for features in the idea exchange here: https://community.arlo.com/t5/Arlo-Idea-Exchange/idb-p/arlo-idea-exchange

On direct access to local storage - Arlo committed to providing that for the Ultra and Pro3 before the trial subscriptions run out (meaning it is needed by the end of the year). They haven't said whether they will also provide it on the older cameras. I am hoping that they do.

Re: Store and forward recordings on internet loss

michaelkenward — Tue, 05 Nov 2019 15:41:29 GMT

@sdeand wrote:

I assume Arlo monitors these posts?

Yes, but this is not the best place for that sort of issue.

This community is essentially a user-to-user venue with some input from a small band of Arlo techies.

Most of the answers come from fellow users who have no connection with Arlo. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.

As suggested, try the:

Arlo Idea Exchange - Arlo Communities