https://community.arlo.com/t5/Arlo-Ultra/HEVC-Error-Random/m-p/1734344#M7390 It’s so odd, it appears and disappears at random. When it happens again, I’ll post again the steps that caused it to happen Thu, 17 Oct 2019 20:04:25 GMT Zachattack 2019-10-17T20:04:25Z https://community.arlo.com/t5/Arlo-Ultra/HEVC-Error-Random/m-p/1733990#M7347 Overnight without any changes to my system, my iOS device now has a problem with playback of library clips.<BR /><BR />This error appeared without any update on my end occurring and was working fine for a week, now this appeared.<BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/426067iEB0AE024E961CCB1/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="334E3853-BFE9-4CDC-A3DA-D665288CB2FB.png" title="334E3853-BFE9-4CDC-A3DA-D665288CB2FB.png" /> Wed, 16 Oct 2019 15:06:07 GMT https://community.arlo.com/t5/Arlo-Ultra/HEVC-Error-Random/m-p/1733990#M7347 Zachattack 2019-10-16T15:06:07Z https://community.arlo.com/t5/Arlo-Ultra/HEVC-Error-Random/m-p/1734269#M7384 <P>Have you tried restarting your phone/tablet?</P> Thu, 17 Oct 2019 14:46:56 GMT https://community.arlo.com/t5/Arlo-Ultra/HEVC-Error-Random/m-p/1734269#M7384 StephenB 2019-10-17T14:46:56Z https://community.arlo.com/t5/Arlo-Ultra/HEVC-Error-Random/m-p/1734344#M7390 It’s so odd, it appears and disappears at random. When it happens again, I’ll post again the steps that caused it to happen Thu, 17 Oct 2019 20:04:25 GMT https://community.arlo.com/t5/Arlo-Ultra/HEVC-Error-Random/m-p/1734344#M7390 Zachattack 2019-10-17T20:04:25Z