topic Re: Notification for additional user in Arlo Ultra

Notification for additional user

Jitzd — Fri, 04 Oct 2019 21:31:34 GMT

I have granted admin rights to another user and their app shows the pencil icon in armed mode to turn on notification for schedule mode but not for any other modes.

App on iOS is enabled for notifications but cannot turn on notification for any device in mode.

Anyone have any thoughts?

Re: Notification for additional user

JamesC — Fri, 04 Oct 2019 23:03:01 GMT

Jitzd,

Users granted access will receive notifications as long as the active mode has push notifications enabled in the rules and they are logged in to the app. Aside from granting the user access, nothing else needs to be done for push notifications to be received on the device once that user accepts.

JamesC

Re: Notification for additional user

Jitzd — Sat, 05 Oct 2019 18:08:50 GMT

Thanks for reply, however can the additional user (admin) control push notification for themselves or is the push notification only original admin?

Re: Notification for additional user

JamesC — Mon, 07 Oct 2019 15:43:54 GMT

Jitzd,

The additional user will receive push notifications if they are enabled by the primary account. If they do not want to see push notifications, logging out of the app will prevent them from being received.

JamesC

Re: Notification for additional user

Jitzd — Tue, 08 Oct 2019 22:32:55 GMT

Or if the additional user disables notification on their phone. Thanks James