topic Re: New app, no recording in Arlo Ultra

New app, no recording

Brook-Spencer — Sun, 29 Sep 2019 09:46:58 GMT

I have spent hours trying to get everything working after loading the new app. All now working except NO RECORDING!!!

Do I now need an Arlo subscription plan???

So frustrated....

JamesC — Mon, 30 Sep 2019 23:12:20 GMT

Brook-Spencer,

Arlo Ultra requires a subscription plan for recordings to be saved to the cloud. Do you have Arlo Ultra?

JamesC

Brook-Spencer — Tue, 01 Oct 2019 01:25:02 GMT

Yes, I do. Wish I didn't!!

StephenB — Tue, 01 Oct 2019 20:31:09 GMT

@Brook-Spencer wrote:

Yes, I do.

Free direct access to local storage (micro SD card that you can put in your base) is supposed to come out later this year.

So you can take the 1 year trial subscription for now, and then switch over to local storage later on.