topic Re: Just got the new Apple iOS Arlo app! in Arlo Ultra

Just got the new Apple iOS Arlo app!

n1976jmk — Wed, 04 Sep 2019 15:44:55 GMT

Good morning all!

I just found the new iOS Arlo app and got it this morning!!

It shows from the devices screen now the cameras are recording to the SD card but I don’t think Arlo gave us the ability to view those recordings yet but I could be missing something.

Cool!

Re: Just got the new Apple iOS Arlo app!

JamesC — Wed, 04 Sep 2019 16:05:16 GMT

n1976jmk,

You can find out more details on the new Arlo app here: Arlo is migrating to a new Arlo app this month

JamesC

Re: Just got the new Apple iOS Arlo app!

LandJS — Thu, 05 Sep 2019 01:46:09 GMT

the new android app is out to but it still isn't designed to deal with doze mode and so the delayed notifications continue. Starting to look like a craigslist item so I can get a new system in before winter.

Re: Just got the new Apple iOS Arlo app!

youngek — Thu, 05 Sep 2019 11:52:41 GMT

After upgrade I do not receive push notifications. However, my wife does. I have toggled off and on push notifications and it did not make a difference. Also upgrading I can not access the days before recordings. I am guess it’s due to I have an Sd card in my base station. Also I still have an issue with delayed notifications with motion detection. I’ve had these cameras for about a week and already thinking about returning them.

Re: Just got the new Apple iOS Arlo app!

n1976jmk — Thu, 05 Sep 2019 15:20:43 GMT

That happened to me yesterday too.

I finally had to revert back to apple ios 12 since I was running iOS 13 developer.

I assume you are on some sort of iOS 13 too?

Re: Just got the new Apple iOS Arlo app!

youngek — Thu, 05 Sep 2019 15:27:43 GMT

That’s correct I’m on iOS 13.2 however it was working fine and then just stopped.

Re: Just got the new Apple iOS Arlo app!

n1976jmk — Thu, 05 Sep 2019 15:44:18 GMT

Yep same happened to me yesterday.

I had to revert back to iOS 12.4.1 to get all the push notifications back sadly!

I’m going to wait now until the Arlo app is updated for iOS 13 then upgrade my iOS again.

Re: Just got the new Apple iOS Arlo app!

JamesC — Thu, 19 Sep 2019 17:53:44 GMT

Arlo Mobile app version 2.9 is now available for iOS supporting iOS13 and resolving the issue with push notifications. Please make sure you have the latest version of the mobile app downloaded from the app store.

For more information take a look at the release notes and knowledge base articles below:

Arlo iOS App - 2.9 - 19th September 2019

Will I need to reconfigure any settings after downloading the new Arlo app?

Why do I need to download a new Arlo app?

Why am I not receiving Arlo notifications on my iOS device?

JamesC