topic Re: Ultra Blue Flashing Light in Arlo Ultra

Ultra Blue Flashing Light

ad4m__w — Sat, 24 Aug 2019 14:33:40 GMT

Had Ultra 3 cam kit for a few days. When charging, one of my ultra cams flashes blue, stops, flashes blue, stops......on and on and on. It never stops while charging. It only hits about 85% charge. Tried swapping charging cables, batteries ect with no luck so seems to be this one brand new camera. It records fine but the 3 second before playback doesn’t work due to it being on and off charge every second with this blue flight flashing. Iv also cleaned the terminals even though they all like fine as would expect brand new. All firmware seems up to date. One thing after another with this system I’m starting to wish I never bothered. Any idea why or how this can be resolved?

Re: Ultra Blue Flashing Light

StephenB — Sat, 24 Aug 2019 14:48:09 GMT

Try swapping the battery with one of your other cameras, and see if the problem moves with the battery (or not).

Then contact support, and (depending on where the problem is) ask for a replacement battery or camera.

Re: Ultra Blue Flashing Light

ad4m__w — Sat, 24 Aug 2019 14:49:12 GMT

Thanks for reply, like I said in original post Iv tried swapping batteries and cables and seems to be camera issue

Re: Ultra Blue Flashing Light

StephenB — Sat, 24 Aug 2019 14:51:57 GMT

@ad4m__w wrote:
Thanks for reply, like I said in original post Iv tried swapping batteries and cables and seems to be camera issue

Then the next step is to contact support and ask for a replacment.

Re: Ultra Blue Flashing Light

tamazyan — Thu, 12 Dec 2019 23:35:49 GMT

I had the same problem, I changed the charging cable and problem solved,